Why Your Social Media, Website & Other Marketing Collateral Feel Disjointed (And How to Fix It)

Podcast

April 8, 2025

🎧 Listen on: Apple Podcasts | Spotify

Ever stumble on a brand that just feels… off?

You can’t quite explain it, but something isn’t clicking. The visuals are nice. The copy isn’t terrible. But the whole thing feels disjointed…like it was pieced together on different days by different people who’ve never met.

Maybe it’s a photographer with a gorgeous, moody Instagram feed, but their client proposal looks like it came straight out of 2003 Microsoft Word. Or a yoga instructor whose captions are soulful and grounded, but their intake form reads like a dentist’s office.

The issue isn’t that they DIY’d it or that they hired the “wrong” designer or copywriter.

It’s that they didn’t have a brand strategy acting as their master plan.

A Brand Isn’t Just Pretty Pieces, It’s a Connected System

Think of your brand like one of those wild detective boards in crime shows—yarn, pins, everything connected to a bigger picture. When you treat your brand as a bunch of disconnected pieces:

  • Your social media has its own separate vibe
  • Your website looks like a totally different business
  • Your emails, proposals, and onboarding materials feel mismatched
  • Your business cards? May as well belong to someone else

And your audience? They’re confused. Disconnected. Wondering if you’re really the right fit or if you’re just another one of those businesses that doesn’t quite have it together.

Why This Happens

Here’s how it usually plays out: You need a logo. So you either DIY it or hire a designer. Logo delivered. Done. You need help with content. So you either wing it or hire a social media manager. Posts are going out. Done. Then you need a website. So you pick a template or hire a developer. Pretty site built. Done.

Each piece is technically complete—but they don’t speak to each other.

Now you’ve got what I lovingly call a Franken-brand. And it’s low-key scaring your dream clients away.

But let’s be clear: This isn’t the contractors’ fault.

Most specialists are hired to complete a task, not build a full system. And when you’re DIYing it all? You’re too close to your business to see the gaps. Everyone’s doing their job… but no one’s working off the same blueprint.

Because the blueprint doesn’t exist.

The Sweater Analogy (Because Who Doesn’t Love a Metaphor?)

Imagine your brand is a sweater you’re knitting.

One person’s working on the left sleeve. Another’s doing the right sleeve. Someone else is handling the collar.

But no one has the pattern.

So you end up with a sweater that’s part cable knit, part funfetti yarn, with a weird turtleneck even though you swear you asked for a V-neck.

Now imagine trying to wear that in public. People are gonna stare. (And not in a “tell me about your brand!” kind of way.)

The Hidden Cost of Brand Misalignment

When your brand lacks strategy and cohesion, you end up:

  • Confusing your audience (they can’t tell what to expect from you)
  • Appearing unprofessional (even if each piece looks fine on its own)
  • Wasting money (because contractors are guessing instead of aligning)
  • Making your own job harder (hello, reinventing the wheel every week)
  • Losing potential clients (because something just feels off)

People won’t always be able to articulate why they didn’t choose you. But they’ll move on—and that misalignment is usually why.

The Fix? Stop Starting with Tactics. Start with Strategy.

Before you post another Reel, or redesign your logo, or invest in another specialist…Get your brand foundations in place.

Your “Why”

What drives you? Why does your business exist beyond just making money?

Your Core Values

What non-negotiables shape the way you do business?

Your Brand Voice

How do you sound? What’s your tone, your energy, your vibe?

Your Visual Identity

What should your brand look and feel like across every platform?

When you’ve got these locked in, you can hand them to any contractor and say: “Here’s the vision. Follow this.”

Now everyone’s rowing in the same direction. You stop micromanaging. They deliver stronger work. And everything finally feels like you.

The Real Payoff of Brand Alignment

When your brand functions as a connected, intentional system—not a pile of random deliverables—you unlock:

  • Clear brand recognition (people know it’s you instantly)
  • Better results from your contractors (because they get your vision)
  • More money saved (less rework, less wasted investment)
  • More aligned clients (who trust you faster and want exactly what you offer)
  • A whole lot more confidence in showing up

Because when your brand feels like you at every touchpoint? You stop hiding. You stop second-guessing. And you start owning your authority like the expert you are.

Why Your Social Media, Website & Other Marketing Collateral Feel Disjointed (And How to Fix It)

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